Gorell Windows Customer Service

We purchased 20 g5305 vinyl dh gorell windows goe k 2 00014 extruded vinyl frame double pane low e argon air fill for our home from redacted in 2006 for 7 396 00. I know gorell warranty is useless and disavowed by soft lite. The windows starting loosing gas and were spotted white rather quickly so several were replaced under the limited lifetime warranty of the product.

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Gorell windows customer service.

The windows that you can get from this company include new installations re installations and much more. Gorell strives to select dealers that share its business philosophy of offering the highest quality products and unparalleled customer service. Gorell windows out of business. Who can we get to service a leaking eco master 5200 low e window.

Since gorell was filed into receivership. That said you want them to always look and perform their best. You should contact the gorell dealer from whom you purchased the windows and doors. We were assured that they were made of the finest products available and would come with a life time warranty.

I called the gorell only to be told that as of february 2012 the gorell company was purchased by soft lite and became soft lite gorell and were not obligated to honor the gorell warranty. By softlite windows doors on september 2 2020 at 8 26 pm. Gorell products purchased after february 14 2012 are the responsibility of soft lite llc. Windows are a focal point for exterior design energy efficiency and even resale value.

On january 21 2006 my wife i contracted to dream home remodeling to replace all of our existing windows 25 windows with gorell windows. Gorell windows doors dream home remodeling inc. Gorell windows is a company that produces and sells a wide number of different windows to customers. Gorell is highly selective in choosing window professionals to offer install and service its products.

One of the best ways to save dollars down the line is to properly clean and maintain your windows. I contacted the dealer who after three attempts at getting service informed me that the warranty was handled by the manufacturer. For warranty issues after february 14 2012 please call soft lite llc at 330 528 3400. Those who are interested in improving their home or who want to build a new one should take a look through everything that is to offer.

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